Milwaukee Grill - Full Service Restaurant & Bar in Janesville, Wisconsin 608-754-1919
Visit website 2601 Morse St, Janesville, WI 53545 Opens today at 11 a.m.
Reviews
Lydia_p Milwaukee Grill - Full Service Restaurant & Bar in Janesville, Wisconsin
After reading the reviews, I figured I had to try this place. I have family that lives in Janesville and we were looking to support a locally owned place, especially since I am from Chicago. The first time we tried the food it was ok at best, nothing remarkable and definitely nothing special. I was hesitant about trying this place for the second time, but I am a sucker for supporting locals, I will NEVER make that mistake again. We stopped in for lunch and were so disappointed; the food was not cooked properly and cold too, my 14 year old nephew can prepare a better tasting meal, which is warm. I was disgusted and asked to talk to a manager, that a mistake, the guy was rude and acted like I was annoying him, it's not my fault the food was disgusting and no I don't want anything else after being on the receiving of such disregard. Before leaving I overheard the server say that the guy I spoke with was the OWNER not the manager... UNBELIEVEABLE, you aren’t doing me any favors buddy; I was trying to support YOUR BUSINESS. I think it's time to find a new business venture because customer service was horrible and I can get better food at a fast food chain i.e. MacDonald’s, Taco Bell, etc. This place should be ashamed to call itself a restaurant. I am a small business owner and would never dream of treating ANYONE this way.
kara Milwaukee Grill - Full Service Restaurant & Bar in Janesville, Wisconsin
The Milwaukee Grill is my favorite restaurant in Janesville.
Business reply milwaukeegrill replies...
Thank you Kara. We're glad you enjoy our restaurant and appreciate your business!
larrys77 Milwaukee Grill - Full Service Restaurant & Bar in Janesville, Wisconsin
My family loves Milwaukee Grill!! Its our number one hang out spot on Fridays for Fish Fry. We have never left unhappy!
thanks for the great service
Larry & fam
wastedmoney Milwaukee Grill - Full Service Restaurant & Bar in Janesville, Wisconsin
The food was much better this last time, and we will keep it in mind for in the future.
Business reply milwaukeegrill replies...
This is Andy Otis. You called and spoke to me after having a negative experience at our restaurant. I'm glad to have the opportunity to contact you. As we discussed on the phone when you called, I was aware of the Saturday night that we had problems with our prime rib. I took your name and intended to send you a letter of apology and a gift certificate. Of course as luck would have it, I lost the piece of paper with your information on it.
We work very hard to provide excellent products and service, but there are times that things go wrong. I'm very sorry that was the case for you. I'd still like to send you a gift certificate, and hope you'll accept our apology and give us another try. If you will email me your name and address again, I'll do so. You can email milwaukeegrill@charter.net.
Also, I didn't remove your previous post. Gazlo did. They reserve the right to remove posts they deem against their policy.
Sincerely,
Andrea Otis, Owner
Milwaukee Grill
Kacey Kaderly replies...
That's unfortunate you had a bad experience at Milwaukee Grill. Every time I have dined there I was very impressed with the service and the food. Will defiantly return for more!
jwtran Milwaukee Grill - Full Service Restaurant & Bar in Janesville, Wisconsin
My family and I dine at Milwaukee Grill quite often and are always pleased. We love the beef tips. Mark and his staff are always very pleasant and friendly. The food is worth the wait in line but we wish they had a bigger dining room. Keep up the good service.
badgervet Milwaukee Grill - Full Service Restaurant & Bar in Janesville, Wisconsin
Badger Veterinary Hospital staff are regulars at Milwaukee Grill. The food is always great and they treat us like family!
Badger Veterinary Hospital Reivew us at www.gazlo.com/badgervet Homepage: www.badgervet.com
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Business reply milwaukeegrill replies...
Lydia,
I'm Mark Otis, owner of Milwaukee Grill. I'm sorry that I do not remember any conversation with you on February 18, 2012 (which is when it appears you came in for lunch).
We work hard to provide good food and service. There are times that things go wrong, and I regret if we fell short of meeting your expectations on a visit to our restaurant.
If you are interested in giving us another try, I would be more than happy to mail you a gift certificate toward another visit. Call me at this number 608-754-1919, or send me an email at milwaukeegrill@charter.net, so I can get your contact information.
Sincerely, Mark Otis